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Source document· January 28, 2026

ServiceNow Reports Fourth Quarter and Full-Year 2025 Financial Results; Board of Directors Authorizes Additional $5B for Share Repurchase Program

View original at finance.yahoo.com
ServiceNow Reports Fourth Quarter and Full-Year 2025 Financial Results; Board of Directors Authorizes Additional $5B for Share Repurchase Program ServiceNow exceeds guidance across all Q4 2025 topline growth and profitability metrics Subscription revenues of $3,466 million in Q4 2025, representing 21% year-over-year gr…
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  • ServiceNow is building the AI control tower for business reinvention so enterprises can operate securely in an agentic AI world

    80% confidence

  • ServiceNow strategy with disciplined focus on margin expansion remains unchanged, but ambition is higher and confidence in sustained high organic growth has never been greater

    80% confidence

  • Armis acquisition expected to 3x+ security/risk market opportunity

    80% confidence

  • Recent strategic acquisitions create enormous new market opportunities and solidify ability to put AI to work securely across every corner of the enterprise

    80% confidence

  • With consistent Rule of 55+ profile, there is no AI company in the enterprise better positioned for sustainable profitable revenue growth than ServiceNow

    80% confidence

  • ServiceNow had substantial growth in licensed users, workflows, and transactions on platform

    80% confidence

  • Customers with greater than $5M ACV reached 603, approximately 20% year-over-year growth

    80% confidence

  • Now Assist net new ACV more than doubled year-over-year in Q4 2025

    80% confidence

  • Q4 was another strong quarter, concluding a remarkable year of AI innovation

    80% confidence

  • Transactions greater than $1M net new ACV reached 244, representing nearly 40% year-over-year growth

    80% confidence

  • ServiceNow significantly beat Q4 expectations, accelerated net new business, and issued exceptional guidance for 2026

    80% confidence

Data points we hold from this source

ServiceNow · long term debt1491 million_USD
ServiceNow · intangible assets1121 million_USD
ServiceNow · shares repurchased3.6 millions
ServiceNow · subscription gross margin non gaap82.5 percent
ServiceNow · current rpo yoy growth25 percent
ServiceNow · goodwill3578 million_USD
ServiceNow · total current liabilities10443 million_USD
ServiceNow · current rpo12850 million_USD
ServiceNow · rd expense773 million_USD
ServiceNow · remaining repurchase authorization1400 million_USD
ServiceNow · total revenue3568 million_USD
ServiceNow · total rpo28200 million_USD
ServiceNow · operating cash flow margin62.5 percent
ServiceNow · operating margin gaap12.5 percent
ServiceNow · operating margin non gaap31 percent
ServiceNow · stockholders equity12964 million_USD
ServiceNow · operating cash flow2238 million_USD
ServiceNow · net income gaap401 million_USD
ServiceNow · accounts receivable2627 million_USD
ServiceNow · free cash flow4636 million_USD
ServiceNow · eps diluted non gaap0.92 USD
ServiceNow · eps diluted gaap0.38 USD
ServiceNow · net income non gaap959 million_USD
ServiceNow · strategic investments1542 million_USD
ServiceNow · stock based compensation rd207 million_USD
ServiceNow · acquisition spending1084 million_USD
ServiceNow · marketable securities long term3771 million_USD
ServiceNow · cash and equivalents3726 million_USD
ServiceNow · marketable securities current2558 million_USD
ServiceNow · stock repurchases597 million_USD
ServiceNow · capex238 million_USD

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What we know · the intelligence behind this page
Live from the substrate
What we're seeing
Enterprise AI Agents Go Mainstream, But Trustworthy Data Access Lags Adoption
A wave of enterprise AI agent activity — fresh funding (Latitude's $35M Series A), a run of CB Insights CEO interviews spotlighting fintech- and healthcare-focused agent startups (Covecta, Penguin AI, Maisa AI), and major platform partnerships (Microsoft-Mistral, Manulife-Microsoft AI governance, Siemens-NVIDIA agentic EDA, Box's agent security controls) — signals agentic AI moving from pilot to production across financial and enterprise workflows. Yet Google Cloud's own research shows adoption is outrunning data readiness (companies average AI access to only 45% of their data, with 'data laggards' capped near 30%), while insider selling at incumbent C3.ai hints at mixed investor conviction even as the broader ecosystem accelerates.
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Satellite-Terrestrial Network Integration Acceleration
Increased investment and launches in hybrid satellite-cellular networks across telecom industry; competitive responses from other carriers; regulatory activity around satellite spectrum; expansion of emergency/rural connectivity use cases
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Where sources disagree
ING Group
Both facts record the same metric (shares_outstanding) for ING Group at the identical observation date (2025-12-31). FACT A states 2,902,437,688 shares; FACT B states 2,902 million shares (2,902,000,000). The difference is 437,688 shares (~0.015%). This is a genuine value conflict, though the discrepancy appears to result from FACT B rounding to the nearest million while FACT A provides the precise count.
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