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We still don’t know how people are really using AI

View original at technologyreview.com
MIT Technology Review - Ai Research Title: We still don’t know how people are really using AI Date: 2026-08-18 10:06 Source: https://www.technologyreview.com/2026/08/18/1142226/how-people-use-ai/ <div></div> <p>AI companies like Anthropic and OpenAI regularly publish reports on how people are using products like Claude…
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What we drew from this source

The claims Via News extracted from this document. We point to the source; we don't replace it.

  • There is no independent source to corroborate the usage data AI companies publish.

    60% confidence
  • No single company report tells the whole story of AI usage.

    60% confidence
  • Anyone making decisions based on AI usage data risks completely operating in the wild and making consequential decisions without knowing what's actually happening beyond company narratives.

    60% confidence
  • Anthropic's published research reflects its research teams' specific questions and interests, and it's important to support external independent research.

    60% confidence
  • Having the AI Observatory's bird's-eye-view analysis rather than leaving that information sectioned off into a separate report helps researchers understand the different uses more consistently.

    60% confidence
  • Highly consequential decisions about AI's benefits and risks are currently being made on the basis of very limited data.

    60% confidence
  • Researchers cannot determine whether Anthropic's general-purpose AI system is used mostly for good or mostly for bad because that information is proprietary.

    60% confidence

Data points we hold from this source

OpenAI · conversations analyzed1500000 count
OpenAI · work related use share30 percent
What we know · the intelligence behind this page
Live from the substrate
What we're seeing
Q4 2026 Oncology Data Season and Biotech Capital Allocation: ESMO Readouts, Ivonescimab PDUFA, and Diverging Corporate Moves
Late-2026 biotech is driven by a dense catalyst calendar. ESMO 2026 delivers data from ivonescimab, Enhertu, R-DXd and bemarituzumab, and the FDA has set a 14 Nov PDUFA date for the ivonescimab BLA. Capital allocation is diverging. Krystal Biotech authorized a $400M buyback while lowering FY2026 spend guidance and pushing milestones into 2027. Spago is moving to delist from Nasdaq First North. The facts are clinical and corporate events, not AI or fintech, so the finance angle is limited to capital markets (buybacks, guidance, delistings, regulatory timelines).
Our read on the data ›
Signals we're tracking
EPKINLY Regulatory-Clinical Success Cascade
High probability of expanded label indications, additional combination approvals, and competitive positioning strength in follicular lymphoma market. Predicts positive commercial uptake and potential accelerated review for related indications.
Patterns we're watching ›
Where sources disagree
Ford Motor Company
Both facts give cash for Ford Motor Company at the same point in time (2025-12-31; FY 2025 year-end and Q4 2025 year-end are the same date). Both are labelled USD, but the values are 23,356,000,000 and 23.356, which cannot both be true in USD. The two numbers agree once the second is read as billions (23.356 bn = 23,356,000,000), so the economic content is consistent and the conflict is a unit/scale error in the Q4 2025 record. The period is not the reason for the conflict: a Q4 and an FY figure at the same year-end date should match.
We flag conflicts openly ›
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